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Where your telephone data is stored

Backups are uploaded to Google servers and they're encrypted with your Google Account countersign. For some information, your telephone'southward screen lock PIN, pattern, or password is likewise used to encrypt your data so it tin be backed up safely.

Your fill-in data (except what you back up to Google Photos) is erased if:

• Yous don't use your device for 57 days
• You plough off Android fill-in

What gets saved with Fill-in by Google One

Backup by Google One automatically saves information from your phone. Data saved with Backup by Google One includes:

• App information
• Call history
• Contacts
• Settings
• SMS messages
• Pictures and videos
• MMS messages

Backup by Google 1 automatically saves data from your phone. Information saved with Backup by Google One includes:

• App information
• Call history
• Contacts
• Settings
• SMS letters
• Pictures and videos
• MMS messages

Y'all can check what data and which apps are included in your backup.

1. On your Android phone, open up the Google One app .
2. At the summit, tap Storage.
3. Scroll to the device backup department.
   • If this is your starting time telephone fill-in: Tap Prepare data backup.
   • If this isn't your first telephone backup: Tap View details.
4. To see your backup settings, tap Manage backup.

Automatically back up your telephone

You can set up your phone to automatically support your files.

1. On your Android phone, open the Google I app.
2. At the top, tap Storage.
3. Curlicue to the device backup department.
   • If this is your showtime phone backup: Tap Fix data backup.
   • If this isn't your beginning telephone backup: Tap View details.
4. To run into your backup settings, tap Manage backup.
5. Choose your fill-in settings.
   • If you get communication to install an app, update an app, or change your settings, follow the onscreen steps. Then, become back to the Google Ane app to finish.
6. If asked, tap Allow permissions.
7. At the acme left, tap Back .

Your Google Ane fill-in tin accept up to 24 hours. When your data is saved, "On" will be below the data types you selected.

Outset or cease a backup

After you lot choose your backup settings, you can decide to start a backup right away. You can also plow off automated backups at whatsoever time.

Start a backup

1. On your Android telephone, open the Google 1 app .
2. At the summit, tap Storage.
3. Gyre to the device fill-in section.
   • If this is your commencement phone fill-in: Tap Set up data fill-in.
   • If this isn't your kickoff phone backup: Tap View details.
4. To find your fill-in settings, tapManage backup.
   Tip:You lot can choose the backup settings you want:
   • To back up the data on your phone, plough onDevice data.
   • To back up your media in the all-time quality, turn onFull resolution photos & videos.
   • To support your MMS texts, turn onMultimedia letters.
5. Tap Support now.

Stop futurity device backups

1. On your Android phone, open the Google One app .
2. Scroll to the device backup section and tap View details.
3. Plough off the types of information which you don't want to support.

Go your data onto a new telephone

Your photos and videos are already bachelor in Google Photos. Simply yous can restore the rest of the data you backed upwardly while you set your new phone for the first time or later on a factory reset. At setup, to restore your data, follow the on-screen steps.

The process tin take upwards to 24 hours.

Delete your data backups

If you turn off Fill-in by Google One on your device, your backups are deleted. Photos and videos that you previously backed up remain saved in Google Photos.

If y'all don't use your device for 57 days, the information you lot backed up (except photos or videos) is as well erased.

Fix problems with backup

You lot can't start the backup process

Check that your phone can back up correctly.

• Brand sure your device is online. If y'all utilise mobile data, attempt to connect to Wi-Fi for a better connection.
• Make sure your phone battery is charged.
• Install or update the Google One app .
• In the Google Ane app, check your storage. If you're out of storage, you tin can choose between these options:
  • Buy more storage
  • Clear storage space

You tin can't discover everything y'all backed upwardly

Make certain to bank check the right place. Your files are saved inside other apps, not Google 1.

• For phone numbers and other contact info, check the Google Contacts website or app.
• For meetings and reminders, check the Google Calendar website or app.
• For photos and videos, check the Google Photos website or app.

If your media still won't back up

Y'all tin can manually upload your files.

Learn how to:

• Upload files & folders to Google Drive
• Back up photos & videos in Google Photos

Y'all got an error when yous backed upwards your telephone

If one or more types of data won't back up, try these steps. After each pace, check if your backup works now.

1. Brand sure your device is online.
   • If you use mobile information, try to connect to Wi-Fi for a better connexion.
2. Install or update the Google 1 app.
3. Open the Google One app. If you're out of storage, you can choose between these options:
   • Buy more than storage
   • Clear storage space
4. In the Google Ane app, tap Settings Manage backup settings. If yous find advice to update or install an app, follow the on-screen steps.
   • Tip: If your device needs multiple updates, your telephone backup can take a few hours.
5. In the Google One app, at the top, tap Home.

If your data still won't dorsum upwards

You can run a fill-in manually:

• Upload files & folders to Google Drive
• Back up photos & videos in Google Photos

Yous tin can't find photos or videos in your device's photo gallery or when you lot endeavor to upload to social media

Unless you captured the photo or video on your device, it won't be saved in your gallery. Instead, all those photos are saved in the Google Photos app. If you want to add them to your phone, download them from Google Photos.

Ready problems with restore

Yous can't start the process to restore

If whatever Restore options are grayed out or you receive an fault bulletin, yous may need to do some extra steps. I common solution is to check that your Android operating arrangement is updated. To back upward and restore your phone, it must run Android eight or higher.

Your new telephone didn't restore everything

If ane or more than type of file is missing later on you lot restore a Google Ane backup, effort these steps:

• Brand sure your device is online.
  • If you utilize mobile data, effort to connect to Wi-Fi for a meliorate connection.
• Install or update the Google 1 app.
• Open your Android settings. Confirm that:
  • Local device storage has plenty space to fit the backup.
  • Your new device's version of Android is the same or newer than your one-time device. Learn how to check your Android version.
• Your backup remains as long every bit you use your device. If you last used your device more than 57 days ago, the backup is no longer available.

Files that are restored at setup

Some information can only be restored when you fix upwards your device, such as app data, settings information, and messages. To restore this data, reset your device to factory settings and and then go through the Android setup process.

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Source: https://support.google.com/googleone/answer/9149304?hl=en&co=GENIE.Platform%3DAndroid