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what to say on fb to recommend a business

Facebook recently introduced new updates for Business Pages.

The primary goal of the newly redesigned pages is to provide easier ways for people to collaborate with local businesses on social media.

According to Facebook'south VP of Local, Alex Himel, Over ane.6 billion people around the globe are connected to a small-scale business organisation on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business Pages to assist more people connect with local businesses.

One of the main updates is the further development of the characteristic Recommendations that is an evolved version of the Facebook reviews system.

Every bit stated in the official update, Facebook is making Recommendations from the business concern's community more helpful:

'People apply Recommendations to inquire their communities where to go, where to swallow, or where to shop. Nosotros're making those Recommendations more prominent on Pages.'

Nosotros are all aware that reviews and recommendations are extremely important for any company'due south reputation.

And positive reviews or 5-star reviews from previous customers are condign a new channel to build trust amidst potential customers.

What is very interesting is that one in 3 Facebook users are using the platform to discover reviews and recommendations.

facebook page stats

In this post, nosotros are publishing everything you need to know most this new feature, how it will impact your Facebook presence, and how to make the virtually out of it.

This is why you need to pay attention to these updates and continue reading what is changed and how to make the most out of Facebook Recommendations.

Facebook reviews are becoming Recommendations

This new characteristic is already rolled out and businesses volition have the gamble to come across new reviews pattern on their Facebook Page. The main change of the system is that the Recommendations choice is integrated within the reviews and all recommendations that were previously given past customers or other Facebook users will be as well listed in this Reviews/Recommendations section.

Manage Your Facebook Recommendations

Brandish social reviews, heave trust and increase conversions on your website.

This means that recommendations are not only the opinions given past customers directly on the business'due south Facebook page only also when people reply to their friends when they look for a recommendation on Facebook.

Annotation: The former Facebook reviews are safe and audio, and your Facebook Page will go along to display all previous reviews that you've generated.

What'south inside this guide:

  • Main benefits of the new Facebook recommendations
  • How the new Facebook rating score is calculated
  • How to go Facebook reviews tab
  • How to leave a review on Facebook
  • How to report a recommendation
  • How to get more Facebook reviews
  • How to embed Facebook reviews on your website

How are Recommendations different from Reviews?

Well, there are differences:

  • Location – The Recommendations announced on the upper-right side,, and Reviews announced on the left-hand side (if non hidden).
  • Attain – Reviews are visible to any Facebook user. With Recommendations, yous can limit the accomplish and make it more personal.
  • Format – Reviews take star ratings and comments. Recommendations have only comments.
  • Reactions – Anyone tin comment and like a Review, but only people in the person's network tin annotate and like a Recommendation.
  • Specifics – People can recommend a specific business organisation feature (choose a tag that best describes their recommendation) and share a photo, and Reviews don't have such an choice.

And so, the bottom line is:

  • The tab is called "Reviews"
  • The feature is chosen "Recommendations"

Main benefits of the new Facebook Recommendations

The changes in the reviews system to recommendations are providing more options for customers to give their opinions about a certain concern. Here are some of the benefits:

Facebook recommendations benefits

Increase reach with Recommendations

Your Facebook Page score will be reflected across Facebook and especially at places where customers make relevant decisions, such as Maps.
Recommendations are discoverable across Facebook when people are searching for, or talking about your business concern. The all-time thing is that Facebook will bear witness first the recommendations provided by the closest friends which volition empower the purchasing decisions and bring greater trust

photos in facebook recommendations

Post photos nigh the business

This option was non previously enabled in the reviews section. At present, if you tag the business organisation in the comments section when a friend asks for a recommendation, you have the pick to also mail gifs or photos. The cool thing is, that all these posts volition be displayed in the Recommendations section of the business concern's Facebook Page every bit customer reviews.

The best, mobile class for leaving a recommendation has the option to upload a photo from the telephone and publish information technology together with the text.

Note: The character limit for a desktop recommendation is 25 and for mobile is 50.

recommendations tags benefits

Tag Facebook Recommendations

When a client leaves a recommendation directly on the Facebook page, they will have the option to cull a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses and the Facebook system generates them based on words used in the by reviews.

Here is an example of how the tags are displayed when yous effort to add a recommendation on mobile:

recommendation tags

How the new Facebook rating score is calculated

As outlined in the official Facebook assistance center, the overall Facebook Page score is calculated equally follows:

A Page's rating is based on multiple sources, such every bit the reviews and Recommendations people share about business concern Pages on Facebook.

Or but click the assist icon below the average score in the Reviews tab, as shown beneath:

rating score

How to activate Facebook Recommendations

If you've already activated the Reviews tab then you don't need to change anything. Delight notation that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same every bit before.

If yous still don't accept activated the Recommendations on your Facebook Page here is how to get the Facebook reviews tab:

  1. Log in to your Facebook account and go to your business organisation Facebook folio
  2. Navigate to the'Settings' department on your left-hand side
  3. Click'Templates and Tabs'
  4. Find the review tab named'Reviews' in the list of tabs and actuate it
activate recommendations

How to recommend a concern on Facebook

This procedure is the one that has the biggest alter.

To recommend a business on Facebook, you will need to open up the business'south Facebook Page that you want to recommend.

Please annotation that previously, there was an option to 'Write a review' and select the review score from 1-5. Now you exercise non actually leave a review for the business simply you are recommending it. You lot have merely ii recommendation options, to select 'Aye' or 'No' which ways you want to recommend the business organisation or non. Elementary every bit that.

Here are the steps for how to leave a Facebook review:

  1. Click the Reviews/Recommendations tab
  2. Click 'Yes' to recommend the Folio
  3. Write your recommendation and if you employ mobile upload a photograph forth with the recommendation text
  4. You lot tin also choose a tag such as keen service, amazing staff or like
  5. Click Mail
recommend a business

Additionally, you tin recommend a business by leaving a comment by tagging a business concern's Facebook Page when some of your Facebook friends ask for a Recommendation.

And this tutorial is very important for business organisation owners who want to get more reviews so they can explain this step-by-stride process to their customers on how to navigate tit their Facebook Folio reviews tab and how to recommend their business.

How to written report a Recommendation

Most of the online reviews platforms such as Google, TripAdvisor, and Yelp allow an pick to report negative reviews that a business wants to be removed or delegated from their business list or Facebook folio in the case of Facebook reviews.

Like to the previous selection for reporting reviews, now this choice is also available and you can report a Recommendation that violates Facebook's Community Standards.

To do this, just follow the steps:

  1. Get to the recommendation that you want to report and click the 3 dots in the summit right corner
  2. Select "Notice back up or written report Recommendation"
  3. Choose the topic and click "Submit"

In this relation we recommend reading the following blog mail:

Read more: How to Respond to Negative Facebook Reviews >>

How to get more Facebook recommendations

if yous are a business and starting out with Facebook recommendations, getting the offset batch is very important to boost your trust in this social media network.

The simple steps on how to go more Facebook reviews are the following;

  • Send emails to customers with a link to your Facebook reviews department
  • Print QR codes on menus or flyers with the link to the reviews tab
  • Embed a 'Review us on Facebook' button on your website
  • Add Facebook reviews badge on your website
  • Create Facebook ads with your reviews

And for more attain and greater entreatment of your Facebook reviews, you lot can embed them on your website. Read the section beneath and check the complete guide on Facebook reviews.

How to embed Facebook recommendations on your website?

website reviews widget

With the evolution of the Facebook reviews arrangement, you can utilize a platform such as EmbedReviews to aid you generate the new recommendations posted on your Facebook Page.

The arrangement automatically generates the 'Yes' recommendations and also the 'No' recommendations, that you can display on your website with a uncomplicated embeddable lawmaking.

Feel free to try EmbedReviews, and start managing your Facebook Recommendations.

I hope this article volition assist you improve your Facebook presence and if you accept any thoughts, experience free to achieve out.

Start gratuitous trial →

Embed Facebook Reviews in seconds

Display social reviews, heave trust and increase conversions on your website.

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Source: https://embedsocial.com/blog/facebook-recommendations/

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